Why Managing People in Digital Era?

Digitalization changes not only the functions and tools of management, but also attitudes, values, perceptions of people in general. Students will learn what is behind the change and options of attitudes applicable to managing people in companies caused by the emphasis on competitiveness today. The course uses forms of discussions, workshops and presentations.

 

Course Title

Managing People in Digital Era

Lecturer  Ing. Soňa Ďurišová, PhD.
Load of the Course 20 teaching hours + preparation 10 h, elaboration and presentation of the project 48 h
Number of Credits 3

Learning Outcomes

Student will discuss resent changes in world of labour, caused by conditions of hyper connectivity and digital transformation. Students will learn how digital technologies changed the HRM functions and processes referring to new trends on the labour market Students will learn reasons for changes in competence for future employment and new skills for success. Students will be able to understand and boost their creativity. Students will learn to see opportunities in diversity at the workplace. The learning outcome of the course is as well the ability to provide feedback and apply principles couching in teamwork and management. Students will also learn how to develop resilience as the result of well-being.

Recommended Literature

1. ULRICH, David. (2013): Human resource champions: the next agenda for adding value and delivering results. Hradvard Business Press, 2013. ISBN 0-87584-719-6.
2. ROUTLEGE, Christopher - CARMICHAEL, Jan. Personal Development and Management Skills. Imprint: CIPD - Kogan Page, 2007. 216s. EAN: 9781843981480, 2007.
3. ARNOLD, John a kol. Work Psychology: Understanding Human Behaviour in the Workplace. Harlow : Pearson Education Limited. 2016, 765 s. ISBN 978-1-2920-6340.
4. WHETTON, David A. - CAMERON, Kim S. Developing Management Skills, 8th. Pearson Education: Prentice Hall. 2016. ISBN: 978-0-13-612100-8.
5. Harvard Business Review Manager's Handbook: The 17 Skills Leaders Need to Stand Out, ISBN: 1633691241, Harvard Business Review Press, 2017.
6. SARMILA, Sinha. An Expert Guide to Stress Management. Independently published, 2019. 128s. ISBN-13: 978-1688949478

Interim Assessment

20 % continuous work on assignments

Final Assessment

20 % elaboration and presentation of the project, 60 % combined examination

Aim of the Course

The learning goal of the course is to gain knowledge about the contemporary challenges to managing people and understanding the new concepts of future competence. Students will have the approach to resent evidence-based knowledge about skills need for future world of work. The course helps students to recognize the potential and barberries of performance in organization, by understanding principles of human behaviour in an organisation from the interdisciplinary perspective.

Course contents 1. CURRENT TRENDS IN THE WORLD OF WORK
2. THE NEW GENERATION OF EMPLOYEES
3. DIVERSITY AT WORKPLACE
4. THE NEW WAYS OF BUILDING WORKFORCE
5. THE NEW WAYS OF WORKFORCE DEVELOPMENT
6. MEASUREMENTS IN HRM
7. CREATIVITY AND CHANGE
8. CRITICAL THINKING
9. FEEDBACK AND COACHING APPROACH IN MANAGEMENT
10. RESILIENCE

Syllabus

1. CURRENT TRENDS IN THE WORLD OF WORK
The challenges of managing people in the context of the fourth industrial revolution. The global world of work and post-globalisation trends. The impact of technological innovation, digitalisation and hyperconnectivity on the world of work.

2. THE NEW GENERATION OF EMPLOYEES
Demographic changes in the labour market. The new shape of work and the characteristics of the new generation of employees. Diversity management, managing people in a multicultural and international environment. Personalized approach to employees, empowerment tools, the concept of employee freedom.

3. DIVERSITY AT WORKPLACE
Understanding the principles and forms of diversity at the workplace. Managing diversity. Strategies for diversity management in companies. Diversity in corporate culture.

4. THE NEW WAYS OF BUILDING WORKFORCE
Employer branding as a HRM strategy. Ways to foster employers’ attraction. New ways and tools of recruitment. New technologies in employee’s selection. Successful onboarding processes and tools.

5. THE NEW WAYS OF WORKFORCE DEVELOPMENT
Building learning culture. Methods of learning and development and the role of line-managers in employees’ development. Effective reward management. Needs of performance management and connection to other HRM functions in digital world.

6. MEASUREMENTS IN HRM
The new ways of measurement of workforce retention and effective management. The new approach in HRM measurement and cross-functional measurements in companies.

7. CREATIVITY AND CHANGE
The cycles of change. Change as the challenge to behavior. Managing working behavior in change. Creativity and innovations. Creativity as human ability. Creative environment. Methods for boosting creativity.

8. CRITICAL THINKING
Definition, basic and importance of critical thinking, logical and critical thinking, attributes of critical thinking, techniques of critical thinking, action strategies in practice.

9. FEEDBACK AND COACHING APPROACH IN MANAGEMENT
The use of feedback and building the culture of feedback. Providing feedback, receiving feedback. Coaching as the managerial tool for development of employee potential.

10. RESILIENCE
Building resilience. Development of conditions in working environment for physical and mental health. Work life balance. Work life integration. Work in digital environment and social distance.